BigYobi Customer Survey

Thank you for using BigYobi. To help improve our services we would be grateful if you could take a few moments of your time to complete this survey.

Personal Information

Q1: Company name


Q2: Job title


Brand Infringments & Domain Retrievals

Q3: How do you currently find out about online brand infringements?
(Otherwise skip to Q6)



Q4: What other systems do you use to discover online brand infringements?


Q5: If you have used other systems, how do you feel they compare to BigYobi?


Q6: How many Domain Retrievals do you do per year (on average)?
(If the answer is none, skip to Q13)



Q7: What is your average yearly budget for your Domain Retrieval Strategy?


Q8: Do you prioritise your Domain Retrievals? If so, how?


Q9: Do you use WIPO or Nominet for Domain Retrievals?


Q10: Does your company deal with Domain Retrievals internally, or do you use another company?


Q11: If you do Domain Retrievals internally, do you have a dedicated team?


Q12: If you use another company, what is the average fee you pay for a Domain Retrieval?


Q13: Did your views of online brand infringements change after using BigYobi?


Q14: Do you use Google AdSense? If so, what is your average yearly budget?


BigYobi Consultancy Services

Q15: Do you feel you need a strategy for Domain Retrievals after seeing results found by BigYobi?


Q16: Would you be interested in Safenames’ BigYobi Brand Protection Consultancy?


BigYobi Website

Q17: Were you surprised by the number of infringements discovered by BigYobi?


Q18: Did you feel the BigYobi website was easy to use? If not, what do you think could be done to make it easier?


Q19: What did you like about the BigYobi website?


Q20: What did you dislike about the BigYobi website? What improvements could we make?

This is the end of our survey. Thank you for your feedback and for using BigYobi.

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